What's on your desk?
As a Sangoma PBXact and FreePBX specialist we can provide not only one of the most flexible and development telephone systems but also a widely compatible solution with today's top manufacturers of telephones all across Stoke-on-Trent.
- Desk phones - Cordless DECT phones - Soft phones - Intercom door release - Headsets
- Sangoma - Digium - Yealink - Grandstream - Polycom - Gigaset and more
- We can also help with other brands of telephones systems
Working from home?
Imagine there was a pandemic that meant we all had to work remotely? Well as unlikely as that is to happen... wait... it already has!
For anyone needing to work from home for whatever reason be it temporary or permanent but still needs to answer and make phone calls as if they were in the office - Zulu is the solution for you.
Even when working in departmental groups, Zulu provides connection to our PBX and puts you and your company back in the game as part of a team:
- Make and receive calls from your office number or DDI
- See if your colleagues are on the phone and who to with full caller ID
- Chat privately or as a group - Just like Teams / Whatsapp / Skype etc
- Organise group conference with a click
- Remote and On-Site support in Stoke-on-Trent
So whats new?
Nothing really, calling over VoIP has been around for years but in the past internet bandwidth and quality have given the technology a bad reputation.
Thankfully times have changed and even when broadband speeds are low there are still many options to benefit from the flexibility and cost savings in Stoke-on-Trent.
Traditionally with analog (PSTN) and digital (ISDN) lines you are faced with a per line rental cost, whether you use those lines or even worse when they are in use you become uncontactable!
With VoIP the possibilities are endless:
- There are no per line costs involved
- No limit on numbers of lines for simultaneous calls
- Local, national and international number options
- Easy to remember number options
You could be considering running a call centre in the middle of nowhere and we can still help.
Co-located Operations and Remote Offices
We have the right technology to suit every business. From one office to a team of remote workers - your calls can be dynamically routed to several locations at a moments notice. No long winded phone call or 24 hr delays, just good customer service.
- Remote Offices - Branch to branch telephony all through one number
- Home workers - Present the right number on outbound calls
- Sales & Operations teams - See who is on the phone to who and collaborate
Local, National and International Numbers
Whether taking many calls from many numbers in one location - or - sharing calls from one number to many locations, we have it covered.
- Local numbers accessible from anywhere in the world
- Provide local presence numbers in several countries with one central team
- Or a mixture of the above
Contact us today to learn how our expertise can assist your companies communication.
When things go wrong...
...and they sometimes do, the best solutions are the most robust planned systems.
Even the best systems out there are vulnerable to a certain element of failure - it's how we respond that sets us apart:
- 24/7/365 telephone, remote and onsite assistance available
- Power / Fire / Theft / Equipment failure replacement
- 3G / 4G / 5G connection backup should the internet drop
- Automatic mobile redirection on service / system failure
- Planned emergency procedures or dynamic changes on demand
- 24/7/365 telephone, remote and onsite assistance available
Here at Croft we understand that downtime has to be kept to a minimum for your business. Operational disruption can be avoided and we take the time to identify these areas appropriately and eliminate risks of concern.
On-Premise or Hosted PBX Telephone System?
The PBX is the heart of any telephony system whether on-premise or hosted in the cloud.
Essentially if your premises require more than 5-10 handsets then we recommend an on-premise PBX to help with saving call costs, call quality and better handset support.
Cloud PBX services also have their place where there are more remote workers than in the office or the team is on-the-road.
On-Premise PBX offers:
- Require less call bandwidth over slow internet access
- Reduced on-going handset costs
- Reduced on-going feature costs
- Greater call routing flexibility
- Ability to change call provider with existing equipment
Hosted PBX offers
- Decentralised system with equal access to all users
- Data Centre redundancy should the power fail at your premises
- Minimal upfront costs
- Swift installation
On top of that we can provide a hybrid to cover all requirements. All our systems are tailor made for each client.
PBXact is more than a PBX
It is a full-featured Unfied Communications cloud solution that's affordably priced.
In addition to receiving reliable, high-quality VoIP phone service for all your employees, you also have access to the following features:
All of the features are included, with no additional licensing fees required, making PBXact Cloud the best value for your complete hosted UC solution.
- Mobility
- Voicemail to Email
- Chat
- IVRs
- Integration with CRM systems including SalesForce
- Call Queues
- Presence
- Auto-attendant
- On-demand Recording and more!
What's on your desk?
As a Sangoma PBXact and FreePBX specialist we can provide not only one of the most flexible and development telephone systems but also a widely compatible solution with today's top manufacturers of telephones all across Stoke-on-Trent.
- Desk phones - Cordless DECT phones - Soft phones - Intercom door release - Headsets
- Sangoma - Digium - Yealink - Grandstream - Polycom - Gigaset and more
- We can also help with other brands of telephones systems
Working from home?
Imagine there was a pandemic that meant we all had to work remotely? Well as unlikely as that is to happen... wait... it already has!
For anyone needing to work from home for whatever reason be it temporary or permanent but still needs to answer and make phone calls as if they were in the office - Zulu is the solution for you.
Even when working in departmental groups, Zulu provides connection to our PBX and puts you and your company back in the game as part of a team:
- Make and receive calls from your office number or DDI
- See if your colleagues are on the phone and who to with full caller ID
- Chat privately or as a group - Just like Teams / Whatsapp / Skype etc
- Organise group conference with a click
- Remote and On-Site support in Stoke-on-Trent
So whats new?
Nothing really, calling over VoIP has been around for years but in the past internet bandwidth and quality have given the technology a bad reputation.
Thankfully times have changed and even when broadband speeds are low there are still many options to benefit from the flexibility and cost savings.
Traditionally with analog (PSTN) and digital (ISDN) lines you are faced with a per line rental cost, whether you use those lines or even worse when they are in use you become uncontactable!
With VoIP the possibilities are endless:
- There are no per line costs involved
- No limit on numbers of lines for simultaneous calls
- Local, national and international number options
- Easy to remember number options
You could be considering running a call centre in the middle of nowhere and we can still help.
Co-located Operations and Remote Offices
We have the right technology to suit every business. From one office to a team of remote workers - your calls can be dynamically routed to several locations at a moments notice. No long winded phone call or 24 hr delays, just good customer service.
- Remote Offices - Branch to branch telephony all through one number
- Home workers - Present the right number on outbound calls
- Sales & Operations teams - See who is on the phone to who and collaborate
Local, National and International Numbers
Whether taking many calls from many numbers in one location - or - sharing calls from one number to many locations, we have it covered.
- Local numbers accessible from anywhere in the world
- Provide local presence numbers in several countries with one central team
- Or a mixture of the above
Contact us today to learn how our expertise can assist your companies communication.
When things go wrong...
...and they sometimes do, the best solutions are the most robust planned systems.
Even the best systems out there are vulnerable to a certain element of failure - it's how we respond that sets us apart:
- 24/7/365 telephone, remote and onsite assistance available
- Power / Fire / Theft / Equipment failure replacement
- 3G / 4G / 5G connection backup should the internet drop
- Automatic mobile redirection on service / system failure
- Planned emergency procedures or dynamic changes on demand
- 24/7/365 telephone, remote and onsite assistance available
Here at Croft we understand that downtime has to be kept to a minimum for your business. Operational disruption can be avoided and we take the time to identify these areas appropriately and eliminate risks of concern.
On-Premise or Hosted PBX Telephone System?
The PBX is the heart of any telephony system whether on-premise or hosted in the cloud.
Essentially if your premises require more than 5-10 handsets then we recommend an on-premise PBX to help with saving call costs, call quality and better handset support.
Cloud PBX services also have their place where there are more remote workers than in the office or the team is on-the-road.
On-Premise PBX offers:
- Require less call bandwidth over slow internet access
- Reduced on-going handset costs
- Reduced on-going feature costs
- Greater call routing flexibility
- Ability to change call provider with existing equipment
Hosted PBX offers
- Decentralised system with equal access to all users
- Data Centre redundancy should the power fail at your premises
- Minimal upfront costs
- Swift installation
On top of that we can provide a hybrid to cover all requirements. All our systems are tailor made for each client.
PBXact is more than a PBX
It is a full-featured Unfied Communications cloud solution that's affordably priced.
In addition to receiving reliable, high-quality VoIP phone service for all your employees, you also have access to the following features:
All of the features are included, with no additional licensing fees required, making PBXact Cloud the best value for your complete hosted UC solution.
- Mobility
- Voicemail to Email
- Chat
- IVRs
- Integration with CRM systems including SalesForce
- Call Queues
- Presence
- Auto-attendant
- On-demand Recording and more!
